Delivery can be made to any address as long as the address at which your payment card is registered is also included on your order. All deliveries must be signed for (except items sent by post that are small enough to be placed through your letterbox). Please ensure you keep the receipt enclosed with your goods.
When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.
All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail. Delivery is next working day subject to availability; however, delivery may take up to five working days.
The contents of your order and your delivery postcode area will determine which delivery services you are offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.
Delivery will take place between 7am and 6pm; we are unable to confirm a specific time.
DAHE LTD T/A Diagnostic Discounts will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.
Whilst every reasonable effort shall be made to meet any delivery date, time of delivery shall not be of the essence and DAHE LTD T/A Diagnostic Discounts shall not be liable for any losses, costs, damages, or expenses incurred directly or indirectly due to failure to meet any estimated delivery date. The risk in the goods passes to the customer upon delivery.
Force Majeure
DAHE LTD T/A Diagnostic Discounts shall have no liability for any failure to deliver goods you have ordered, any delay in doing so, or any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Returns
If you need to return a product purchased from DAHE LTD T/A Diagnostic Discounts, you have 28 working days to do so. Returned goods must be in a resalable condition, and all accessories must also be returned. Goods should be returned in their original box, packaging, and with all included items.
If the return is due to missing or faulty parts, we will offer a full refund or replacement, provided we are informed within 7 working days of delivery.
Any refund due to a fault or defect will include a refund of the applicable delivery charge.
Return Address
DAHE LTD
Blackburn Rovers Business Centre
Suite 8, Ewood Park
Blackburn, England
BB2 4JF
United Kingdom
This returns policy does not affect your legal rights.
Cancellation of Orders
You may cancel your order prior to shipping with no cost penalty and receive a full refund if payment has already been taken.
You can cancel an order by following the links on the DAHE LTD T/A Diagnostic Discounts website or by contacting us:
Phone: +44 7519 088296
Email: sales@diagnosticdiscounts.com
All orders placed before 12 noon are processed the same day. Orders may be slightly delayed during or immediately after public holidays.